At Lester Glenn Subaru, nothing is more important to our everyday work than the complete satisfaction of each of our customers. We dedicate ourselves to providing our drivers and their families with the respect and attention they deserve no matter the reason for their visit.
Every time that we speak with a happy customer, we’re honored to see how our hard work for your happiness has paid off. In fact, Lester Glenn Subaru has earned the Subaru Stellar Care Award for its commitment to providing outstanding customer service. The distinction is awarded only to the most dedicated Subaru dealerships that have proven their excellence in all aspects of customer-focused performance.
Lester Glenn Subaru achieved this award by earning and maintaining Stellar Care performance standards and objectives. Our dealership is under continual review by our customers in addition to meeting annual objectives laid out by Subaru of America, Inc., including:
- Our sales consultants must meet or exceed Stellar Care Award objectives as measured through customer-generated performance scores.
- Our facility’s Sales and Service Departments must adhere to Stellar Care standards for both cleanliness and comfort.
- Our technicians are completely up to date on the latest training and techniques that will help us maintain Stellar Care status.
- The factory-trained vehicle technicians working within our state-of-the-art facility rely on the most current diagnostic and repair equipment in the industry.
- Our financing professionals must incur positive feedback from customers in search of special attention to their specific credit and insurance needs.
If you haven’t had the chance to see our work in action, then we encourage you to contact a Subaru dealer in Toms River to schedule your test drive today. For every vehicle and through every visit, you can be certain of our undivided attention to your needs and superb care for your vehicle.
Leave a Reply
You must be logged in to post a comment.